Refund Policy

Last updated: September 2026

1. Scope

This policy covers the paid items listed on the Pricing page — one-time purchases and the white-labeled wall subscription. All charges are processed by our merchant of record, Dodo Payments.

2. Refund requests

If something went wrong — a billing error, a duplicate charge, or a service failure that prevented delivery of what you paid for — contact us within 14 days of the charge and we will make it right.

3. Subscriptions

The white-labeled wall renews monthly until you cancel. You can cancel at any time by contacting [email protected]; cancellation takes effect at the end of the paid period and never charges you again.

4. How to request

Write to [email protected] from your account email with the charge date and a short description. Approved refunds are processed through our merchant of record back to the original payment method.

5. Fair-use note

Items already delivered — a published advertisement placement, an installed tombstone — may not be refundable, except where required by law.